Delivery Information

IMPORTANT SHIPPING UPDATE:
Due to the disruption and delays at the Ports there will be delays to all deliveries outside of the UK. In light of this, we are currently also unable to offer Express shipping.

BREXIT UPDATE – Shipping restrictions: Unfortunately, we are currently not able to deliver to the following countries:

Italy, Andorra, Belarus, Bosnia, Bulgaria, Croatia, Czech Republic, Faroe Islands, Gibraltar, Greece, Hungary, Iceland, Lichtenstein, Lithuania, Latvia, Luxembourg, Macedonia, Monaco, Martinque, Malta, Moldova, Montenegro, Poland, Portugal, Romania, San Marino, Serbia, Slovenia, Slovak Republic, Vatican City.

A full list of countries we deliver to can be found here.

*Delivery Charges

We are proud to offer free standard tracked delivery on orders over £100, 100 € or 1000 kr and free express tracked delivery on orders over £200, 200 € or 2000 kr. Not all delivery options are available to all countries so please see exclusions below.

Please Note: Our couriers deliver Monday – Friday excluding UK Bank Holidays. If you place your order after 1pm UK time on Friday, your order will be dispatched on Monday.

The following delivery charges apply to all other orders.

UK

Standard (Up to 4 Working days)
£5.00 /  6,00 € /  60 kr
Express (Up to 2 Working days) 
£6.95 /  9,00 € /  90 kr

Cut off for Express delivery is 3pm.
*Express delivery is not available in Northern Ireland. Express delivery to the Scottish Highlands can take up to 2 working days.

Europe

Standard (Up to 5 Working days)
6,00 € /  £9.00 /  60 kr
Express (Up to 4 Working days)
9,00 € / £12.00 / 90 kr

*Express delivery not available to non EU countries

Rest of World

Express (2-4 Working Days)
18,00 € / £15.00 / 180 kr

For full list of countries and available delivery options, see detailed table.

Ariat Europe work closely with logistics partners and will take all necessary steps to ensure delivery times are adhered to.

During busy periods, when updates to our systems or force majeure events such as extreme weather conditions occur, deliveries may take a little longer. In any such event, we will update you and work hard to keep these temporary delays to a minimum.

The cut off time for Express Delivery in the UK is 3pm.

We are currently not able to deliver to PO Boxes.

Customs Charges (If Outside EU)

Since the UK left the EU, we have naturally had lots of questions from European customers about what impact this has for them with regards to any customs charges. We are pleased to confirm that there will be no additional duties for shipping orders from our UK warehouse to countries in the Europe Union, but we have seen some delays in orders arriving due to customs procedures. We are still offering free returns on all orders, but as returns from Europe will now get consolidated in our European Returns warehouse in Belgium, it can take a bit longer for your return to reach our UK warehouse and thus, a bit longer for your funds to be refunded to your original payment method.            

Anything posted or couriered to countries outside of the UK goes through customs to check it isn’t banned or restricted and you pay the right tax and ‘duty’ (customs charges) on it. Please note that you may have to pay VAT, Customs Duty or Excise Duty on goods sent if you are outside the European Union (EU) before you can collect them. If you are unsure that this applies to you or would like more information, please check your government's advice regarding goods sent from abroad.

Delivery Tracking

Please login to your account to view the status of your order and access your shipments tracking details. If you are a guest and do not have an account, you will receive an email with your tracking details once your order has been dispatched.