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ARIAT FR PRODUCT QUALITY NOTIFICATION
Ariat is committed to product quality and safety. We are asking customers to return their purchase of three styles of men's flame-resistant woven work shirts due to inconsistent performance ratings. The shirts can be identified by the style number printed on the tag sewn onto the shirts’ side seam.
Style Name Style Number Color
Men's FR Athens Work Shirt 10017504 Navy
Men's FR Field Work Shirt 10017269 Lime
Men's FR Crane Work Shirt 10017268 Coffee Bean
Ariat products undergo rigorous testing of raw materials and finished apparel to ensure quality and performance. During recent finished-product testing, samples of these three styles did not perform to our standards. No other products are involved.
If you purchased at least one of the three shirt styles involved, please contact Customer Service at (877) 702-7428 to return the product in exchange for credit toward another Ariat product on www.ariat.com.
We apologize for any inconvenience this may cause. Thank you for your continued support and understanding.
FREQUENTLY ASKED QUESTIONS
Product Quality Notification for Return of Three Styles of Men’s Flame-Resistant Woven Work Shirts
What styles are involved in this return?
Ariat is asking customers to return three styles of men’s flame-resistant woven work shirts. The shirts can be identified by the style number printed on the tag sewn onto the shirts’ side seam.
Style Name Style Number Color
Men's FR Athens Work Shirt 10017504 Navy
Men's FR Field Work Shirt 10017269 Lime
Men's FR Crane Work Shirt 10017268 Coffee Bean
Why is Ariat asking for these products to be returned?
Ariat products undergo rigorous testing of raw materials and finished apparel to ensure quality and performance and to conform to National Fire Protection Association (NFPA) standards. During routine finished-product testing, samples of these three styles performed inconsistently for "char length" and "after-flame" as set forth under NFPA 2112.

Ariat has not received reports of any incidents or product failures associated with these three work shirt styles, and they do not present a safety risk. Nevertheless, Ariat is voluntarily removing these products from the marketplace.
I have at least one of these products. What should I do?
We sincerely apologize for any inconvenience this may cause. Please contact our customer service department at (877) 702-7428 to return the product(s) in exchange for online store credit toward another Ariat product on www.ariat.com.
Are other products involved?
No other Ariat products are involved in this product quality notification.
Are other Ariat FR products safe?
Yes. We are committed to product quality and safety. We are asking for the return of these three styles of men's FR woven work shirts because they do not meet our standards.
What is Ariat doing to ensure this doesn't happen again?
Ariat has established additional quality assurance procedures and testing requirements, and is continuously working to ensure we meet - and exceed - industry safety standards.
ARIAT FR PRODUCT QUALITY NOTIFICATION
Ariat is committed to product quality and safety. We are asking customers to return their purchase of three styles of men's flame-resistant woven work shirts due to inconsistent performance ratings. The shirts can be identified by the style number printed on the tag sewn onto the shirts’ side seam.
Style Name Style Number Color
Men's FR Athens Work Shirt 10017504 Navy
Men's FR Field Work Shirt 10017269 Lime
Men's FR Crane Work Shirt 10017268 Coffee Bean
Ariat products undergo rigorous testing of raw materials and finished apparel to ensure quality and performance. During recent finished-product testing, samples of these three styles did not perform to our standards. No other products are involved.
If you purchased at least one of the three shirt styles involved, please contact Customer Service at (877) 702-7428 to return the product in exchange for credit toward another Ariat product on www.ariat.com.
We apologize for any inconvenience this may cause. Thank you for your continued support and understanding.
FREQUENTLY ASKED QUESTIONS
Product Quality Notification for Return of Three Styles of Men’s Flame-Resistant Woven Work Shirts
What styles are involved in this return?
Ariat is asking customers to return three styles of men’s flame-resistant woven work shirts. The shirts can be identified by the style number printed on the tag sewn onto the shirts’ side seam.
Style Name Style Number Color
Men's FR Athens Work Shirt 10017504 Navy
Men's FR Field Work Shirt 10017269 Lime
Men's FR Crane Work Shirt 10017268 Coffee Bean
Why is Ariat asking for these products to be returned?
Ariat products undergo rigorous testing of raw materials and finished apparel to ensure quality and performance and to conform to National Fire Protection Association (NFPA) standards. During routine finished-product testing, samples of these three styles performed inconsistently for "char length" and "after-flame" as set forth under NFPA 2112.

Ariat has not received reports of any incidents or product failures associated with these three work shirt styles, and they do not present a safety risk. Nevertheless, Ariat is voluntarily removing these products from the marketplace.
I have at least one of these products. What should I do?
We sincerely apologize for any inconvenience this may cause. Please contact our customer service department at (877) 702-7428 to return the product(s) in exchange for online store credit toward another Ariat product on www.ariat.com.
Are other products involved?
No other Ariat products are involved in this product quality notification.
Are other Ariat FR products safe?
Yes. We are committed to product quality and safety. We are asking for the return of these three styles of men's FR woven work shirts because they do not meet our standards.
What is Ariat doing to ensure this doesn't happen again?
Ariat has established additional quality assurance procedures and testing requirements, and is continuously working to ensure we meet - and exceed - industry safety standards.

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