14434 Ariat

Return & Exchange Policy

Returns on Purchases From Retailers

If you have purchased a product from one of our retail partners (store or online), you must return to the retailer for returns and exchanges. We cannot process returns or exchanges at Ariat.com that originated elsewhere.

Returns on Purchases From Ariat.com


You may return or exchange your order within 30 days from the receipt of order.

Returns Guidelines

  1. Obtain your return authorization number (RA#) via Ariat.com (click Return & Exchanges).


    Returns


  1. Put the RA# on the box, and Include a copy of your packing slip in your return.
  2. A convenient UPS flat rate shipping label, with tracking, is provided. Return shipping cost ($6.00) is deducted when your return credit is processed. You will only be charged if you use the label.
  3. Orders from APO/FPO, AK, HI should use your own carrier

    • If using your own carrier, use the address below and attach the RA# on the box. If you decide to use your own shipping label, we recommend that you use one with a tracking number.
  4. Return items should be unworn, and still have their tags and original packaging.

Send Returns-to:

Ariat International

30750 San Clemente St.

Hayward, CA 94544

Unauthorized Returns

Returns will be refused and sent back to the sender if:

  1. There is no Returns Authorization number on the box
  2. It is not sent to the proper return location or send COD
  3. Purchase is outside the 30 day return window
  4. Product was not purchased from Ariat.com

Returns Processing

  1. Please allow 3 weeks from receipt at our warehouse for your return credit to be processed
  2. Prepaid shipping label (if you use our label) will be deducted at the time of the return credit.

Questions? Contact us at: 877-702-7428 or returns@ariat.com


Exchanges on Purchases From Ariat.com

You can exchange any item(s) on an order within 30 days of the receipt of your order. Return shipping on an exchange is free, as long as a purchase of equal, or greater value is made within 30 days.

Exchange Guidelines

  1. Complete the online return process and you will be prompted to do an exchange.


    Returns


  1. Complete your exchange at the time of your return.
  2. An exchange order must be the same as or larger than the original order.
  3. Expedited shipping charges for exchanges are not reimbursed. Shipping charges for your original and new order will not be reimbursed.

  4. Items on the same order may be returned/exchanged separately, within 30 days of receipt of order.

Questions? Contact us at: 877-702-7428 or returns@ariat.com

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